Versand
Delivery/Shipping Information
Thank you for shopping with US! We strive to provide you with the best shopping experience possible. Below you will find all the information you need regarding our shipping and delivery process.
Shipping Timeframe
Standard Delivery: Our standard delivery time is between 1-2 weeks from the date of your order confirmation.
Processing Time: Please allow 1-2 business days for us to process your order before it is shipped. Orders placed on weekends or holidays will be processed the next business day.
Shipping Costs
- Shipping costs will be calculated at checkout based on the shipping destination and the weight of your order.
- Free standard shipping is available for orders over $100 or equivalent.
Shipping Methods
- We offer several shipping methods to accommodate your needs. During checkout, you will be able to select your preferred shipping option.
- Our standard shipping service typically uses USPS, ensuring reliable and timely delivery.
Order Tracking
- Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track the status of your delivery through the courier's website.
Delivery Issues
- If you have not received your order within the estimated delivery timeframe, please contact our customer service team for assistance.
- In case of any issues with the delivery (e.g., damaged or missing items), please reach out to us within 48 hours of receiving your package so we can resolve the issue promptly.
International Shipping
- Currently, we offer international shipping to select countries. Shipping times and costs may vary based on the destination. Please check our international shipping options at checkout for more details.
Delivery Address
- Please ensure that your delivery address is correct and complete when placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions or need further assistance with your order, please contact our customer service team.